TokoTalk Career

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TokoTalk Career

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About the Job

Own the product feature marketing ecosystem to amplify the message through growth and brand marketing from end to end.

The company growth depends on your duties and responsibilities as follow:

  • Build and implement GTM strategy for product feature launch or existing adoption.
  • Lead the marketing roadmap from product functionality into proper marketing message to proper audience.
  • Evaluate, improve and optimize existing features to maximize the adoption rate by redefining target audience, message and channel distribution.
  • Actively collaborate across functions on campaign end to end planning to reporting.
  • Initiatively support growth, brand and creative marketing team to streamline all the communication.
  • Contribute ideas of functionality to product team and make sure the development is something necessary.
  • Actively monitor the effectiveness of particular messages and visuals.
  • Throw ideas expressively and properly to cater needs accordingly.
  • Everything needs to be based on data.

The Essentials Skills and Traits we seek in you:

  • Bachelor’s degree or equivalent.
  • Min. 5-7 years of experience in product marketing, preferably in fast-paced company or tech startup.
  • Deep understanding of user pain points and needs.
  • Experience in developing personas, messages and audience targeting strategies.
  • Experience in understanding customer behaviour, segmentation and GTM strategies.
  • Empathetic towards customers’ needs and pain point.
  • Ability to work under pressure and cross-functionally.
  • Able to multitask and no drama.

About the Job

Produce entertaining or educational contents and responsible for the contribution of information to any media that caters to the interests of a target audience.

The company growth depends on your duties and responsibilities as follow:

  • Create various content types (videos, articles, infographics) with relevant tone and style, adhering to the respective style guides,
  • Research on industry-related topics.
  • Target content to specific audiences and focus on trending topics

The Essentials Skills and Traits we seek in you:

  • Proven work experience producing content or similar role.
  • Hands-on experience with video or photography gears and multimedia softwares such as Adobe Premiere, Adobe After Effect and Adobe Audition.
  • Good writing and editing skills in English.

About the Job

Own the overall brand marketing ecosystem to drive customer acquisition and brand building from end to end.

The company growth depends on your duties and responsibilities as follow:

  • Develop and strategize themes, composition and timing of brand activities throughout the year.
  • Spearhead all initiatives and execution level to ensure the result is world-class.
  • Own all brand marketing ecosystem, including but not limited to ATL, content, SEO and partnership and align the communication strategy to meet the company’s goals.
  • Align with growth marketing team and creative team to have one same brand voice.
  • Capitalize on all owned funnel aspects, from development to amplification.
  • Leads channels on owned media, including but not limited to social media, blog, and offline channels.
  • Build and groom the team to be performance driven with data mining to thrive as a solid team,

The Essentials Skills and Traits we seek in you:

  • Bachelor’s degree or equivalent.
  • Min. 5-7 years of experience in marketing, campaign management, content management or brand management team.
  • Empathetic towards customers’ needs and pain point.
  • Abitiliy to conduct research and analyze data.
  • Working experience in tech / e-commerce is a plus.
  • Experienced in analyzing brand performance measurement and planning end-to-end campaign process.
  • Hands-on experience in branding management, ATL, content marketing and partnership.
  • Strategic thinker and creative mindset.
  • Self-driven, love challenges and able to drive the team.
  • Demonstrated creaetivity and ability to generate ideas.
  • Proactive and excellent communication skills – including fluency in English and Bahasa.
  • No drama

About the Job

Handle the content strategy with brand messaging across all marketing channels to increase brand awareness towards company goals.

The company growth depends on your duties and responsibilities as follow:

  • Able to foresee the current trends in Indonesia and create the content that inline with TokoTalk brand messaging
  • Ensure all touchpoints related to content are delivering the messages and guidelines.
  • Live by the rule of being hungry and never feel satisfied so that you are always exploring new content distribution channels, including but not limited to social media.
  • Managing all social media accounts for TokoTalk Indonesia, that includes Youtube, TikTok and other potential social media accounts that can generate more users or campaigns.
  • Develop, implement and manage our social media strategy from end to end.
  • Able to interpret and analyze social media performance without any additional supporting tools.
  • Always think out of the box and not be afraid to try something new.
  • Capitalize on all owned and explored social media channels from end to end.
  • Provide recommendations to escalate company’s growth with content production and distribution.
  • Be able to manage your time efficiently and to prioritize in order to achieve multiple tasks within the expected deadline.
  • You need to be a good communicator and share findings and ideas proactively with the marketing team.
  • Built relationship with external parties (includes KOL)

The Essentials Skills and Traits we seek in you:

  • A minimum 2 years of experience
  • Bachelor’s degree in Communications, Public Relation, Marketing or relevant field
  • Basic understanding of SEO and web traffic metrics
  • Knowledgeable of Facebook, Twitter, LinkedIn, Instagram, TikTok and other social media best practices
  • Experience with doing audience and buyer persona research
  • Excellent multitasking skills
  • Critical thinker and problem-solving skills
  • Good time-management skills
  • Great interpersonal, presentation and communication skills
  • Able to deliver oral and written presentations
  • Bahasa Indonesia native speaker with solid written and verbal English skills
  • Goal-oriented, flexible and creative
  • Able to consistently meet deadlines
  • Positive mind set with a can-do attitude and solution focused approach

About the Job

Own the performance marketing landscape and develop the growth on each channel to meet business goals.

The company growth depends on your duties and responsibilities as follow:

  • Plan, execute and optimize all performance marketing channels in several main platforms such as: Facebook Ads, Google Ads, Tiktok and explore other potential channels.
  • Able to identify the issue and create A/B tests on the campaign to maximise the performance marketing on a regular basis.
  • Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points
  • Brainstorm new and creative growth strategies
  • Measure and report performance of all digital marketing campaigns and assess against goals (ROI and KPIs) on a weekly and monthly basis.
  • Identify trends and insights, and optimize spend and performance based on the insights
  • All decisions have to come from analysis, evaluation and reporting of online campaigns. Campaign goals have also to be based on business goals.
  • Collaborate with internal teams for performance growth optimization.
  • Collaborate with agencies and other vendor partners
  • Proactive and adaptive attitude to accelerate growth where appropriate

The Essentials Skills and Traits we seek in you:

  • Bachelor’s degree in business administration, marketing, or relevant field
  • A minimum of 5+ years of experience
  • Digital agency background is preferable
  • Proven working experience in digital marketing
  • Solid knowledge of performance analytics tools (e.g., Google Analytics, Adjust, GDS & Supermetrics)
  • Experience in setting up and optimizing any Advertising platform (Google, Facebook, TikTok, etc)
  • Demonstrable experience leading and managing SEM, marketing database, and/or display advertising campaigns
  • Experience in optimizing landing pages and user funnels
  • Experience with A/B and multivariate experiments
  • Strong analytical skills and data-driven thinking
  • Up-to-date with the latest trends and best practices in online marketing and measurement

About the Job

The Digital Account Sales Lead will be responsible for consistently winning new business via inbound and outbound initiatives, proposing a wide range of digital marketing solutions (web design, SEO, FB/Google ads) to small and medium sized ecommerce businesses. The Lead of Digital Account Sales will be responsible for pipeline management, lead generation, and driving revenue through merchant calls and meetings. The ideal candidate for this role will be an independent, self-motivated, proven sales professional who can confidently develop and lead the team.

The company growth depends on your duties and responsibilities as follow:

  • Drive Decision-making and Thought-leadership with Sales in enabling business/performance growth through systematic interventions.
  • Deliver the advertising tools from Google, Facebook, TikTok to support sellers
  • Analytical mindset and an excellent understanding of online marketing metrics like CPC, CTR, Impressions, CPA, CR, etc are a must
  • Act as the point of contact for clients for digital management matters
  • Build strong, long-term relationships and maintain frequent contact with Sellers
  • Support team working on creating a new marketing strategy and execution of digital marketing communications and campaigns
  • Track, evaluate, and report digital and social media channel performance to be shared to sellers

The Essentials Skills and Traits we seek in you:

  • Minimum 7 years of experience in Digital Marketing, Sales and/or multi-functional project management leadership
  • Strong analytical mindset and knowledge of performance marketing metrics
  • Solid skills in executing and optimizing digital campaigns across various digital channels while being able to ensure that all campaign objectives and KPI targets are overachieved
  • Tracking and reporting campaign results, analyzing key takeaways and deriving actionable insights
  • Strong interpersonal and communication skills to connect with people from different cultures and levels, both internally and externally
  • Highly organized, good time management and the ability to meet deadlines
  • Excellent English in written and verbal communication skills

About the Job

The Merchant Acquisition Sales Manager is responsible for influencing and developing the strategy and go-to-market strategy to grow Merchant acceptance. This role reports to the Head of Business Development and the core responsibility is to develop, coach and inspire a team to acquire merchants in the Enterprise segment to exceed revenue goals. The sales leader will achieve this by leading a best sales team to effectively promote Tokotalk’s value proposition. This position is knowledgeable of Tokotalk’s products and services, as well as trends, development and challenges of the ecommerce industry. This Lead-level will lead internal and external sales resources. The role will work closely with the marketing and product development team to identify gaps/new requirements and help the development and implementation of solutions that meet acquirer merchants and customer’s needs.

The company growth depends on your duties and responsibilities as follow:

  • Accountable for meeting and exceeding digital sales revenue goals for the market
  • Build and promote strong, long-lasting seller relationships by partnering with them and understanding their needs
  • Deep understanding of markets, sellers, and competitors in order to target needs and drive sales.
  • Communicate with sellers to discuss their evolving needs and to assess the quality of our company’s relationship with them.
  • Analyze data to identify sales opportunities and develop promotional ideas and material.
  • Continually track digital media metrics and KPIs to ensure growth.
  • Conduct continuous research on the latest industry trends and consumer behavior analysis to develop new ideas for the market to generate further revenue.
  • Extensive knowledge of digital sales processes, digital platforms, technical markets, pricing models, channels of distribution, technology trends, customer buying patterns, and budgeting.
  • Must have knowledge in media advertising, competitive strategies, product marketing, and product management.

The Essentials Skills and Traits we seek in you:

  • Experience 7 years in the same position
  • Having e-commerce experience is a must
  • Excellent communication skills both in oral and written
  • Proven ability to drive the sales process from the plan, negotiation, and closing
  • Ability to prioritize, multitask, lead and delegate
  • Strong attention to details
  • Good IT and CRM Knowledge
  • Ability to understand the market Knowledge, monitoring, and result tracking which includes identify and solve seller issues
  • Building Relationships

About the Job

The Lead of Partnership Development identifies, plans, and leads the pursuit of business partnership opportunities of significant scale, focusing on e-commerce enabling services, such as fulfillment, Shipping courier, Payment Gateway, POS with pipeline needs for scale business in the eCommerce sector.
The lead of Partnership Development is responsible for sourcing high-value leads, and, working with others in management, the Lead will spearhead high-impact business development initiatives, including innovation in strategic partnering.

The company growth depends on your duties and responsibilities as follow:

  • Develop initiatives to attract partners and partnership revenue, bring qualified leads as top prospects to the Internal sales team.
  • Establish and build relationships with appropriate executives at qualified prospects, including digital agency, fulfillment, PG etc. to cultivate and optimize the ecommerce ecosystem.
  • Develop and optimize financial terms in the larger contract-based business relationship.
  • Provide partnership management (operation side and support the development of the productive financial framework as defined by each alliance initiative.

The Essentials Skills and Traits we seek in you:

  • Experience 7 years in the same position
  • Having e-commerce experience is a must
  • Excellent communication skills - ability to prepare, edit and deliver excellent verbal and written communications and presentations
  • Experience building relationships at the VP level in Ecommerce enabler business sector.
  • Proven ability to drive the sales process from the plan, negotiation, and closing
  • Good IT and CRM Knowledge

The company growth depends on your duties and responsibilities as follow:

  • Lead the Product Operations team to be able to deliver the main function to speed up the process of handling complain, bug issues, and anything related to product issues from the seller to be solved together with the product team
  • Ensure the bugs reported by the seller are handled well by the product team
  • Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive the growth of the product
  • Contacting and maintaining relationships with an external partner
  • Scope and prioritize activities based on business and customer impact
  • Managing cross-functional teams, to be the main contact for arranging and solving anything related to product management between seller and product team

The Essentials Skills and Traits we seek in you:

  • Bachelor's or Master degree in Computer Science, Engineering, or a related field
  • Minimum of 7 years experience with e-commerce platform
  • Familiar with Scrum and Agile Methodology
  • Has a proven experience in leading a product development or management
  • Proven product development ability
  • Proficient in all Microsoft Office software and project management tools (Jira)
  • Excellent analytical, problem-solving, and decision-making skills
  • Exceptional leadership and management skills
  • Passion for software quality
  • Excellent written and verbal English communication skill

The company growth depends on your duties and responsibilities as follow:

  • Review and analyze system specifications
  • Collaborate with Engineers to develop effective strategies and test plans
  • Execute test cases (manual or automated) and analyze results
  • Evaluate product code according to specifications
  • Create logs to document testing phases and defects
  • Report bugs and errors to development teams
  • Help troubleshoot issues
  • Conduct post-release/ post-implementation testing
  • Work with cross-functional teams to ensure quality throughout the software development lifecycle

The Essentials Skills and Traits we seek in you:

  • Bachelor’s Degree in Computer Science, related discipline or equivalent experience
  • A minimum of 1 years’ professional testing or software engineering experience
  • Able to read and analyze C/C++ and javascript, PHP
  • Experience writing test automation scripts, preferably in Python
  • Expert in software test fundamentals and methodologies
  • Able to create data analysis tools and interpret large data sets
  • Understands how to create effective stress and performance tests and analyze the results
  • Deep understanding of testing during all parts of the software life cycle
  • Experience testing on multiple platforms, console experience a plus
  • Excellent written and verbal English communication skill
  • Passion for software quality

The company growth depends on your duties and responsibilities as follow:

  • Contacting potential or existing customers to inform them about a product or service
  • Listening to the customers' needs to generate repeat sales
  • Maintain up-to-date knowledge of our evolving products and processes

The Essentials Skills and Traits we seek in you:

  • Minimum a bachelor degree
  • Minimum 1 years experience in sales e-commerce industry
  • Excellent communication skills
  • The patience and ability to engage customers in conversation
  • Exceptional written and verbal communication both in Bahasa and English
  • Goal oriented, assertive and resilient
  • The ability to handle rejection and stress in soliciting customers

The company growth depends on your duties and responsibilities as follow:

  • Developing in-depth knowledge of company offerings to identify profitable business opportunities.
  • Drive memorable and delightful seller acquisition experiences.
  • Responsible to create a Strategic Plan to achieve company target
  • Create and execute ecommerce sales and marketing strategies
  • Generate new customers and new sales opportunities
  • Researching emerging trends and recommending new company offerings to satisfy customers’ needs.
  • Meeting given goals, presentation, visiting, negotiating, dealing, creating, developing and selling to new client
  • Developing and managing strategic partnerships to grow business.
  • Presenting business or marketing opportunities to company executives and management.

The Essentials Skills and Traits we seek in you:

  • Bachelor's degree in Business Administration, Marketing, Finance, or related field;
  • Proven business development, sales, or marketing experience for more than 4 years.
  • Experience with e-commerce platform
  • Proficient in all Microsoft Office applications.
  • Excellent analytical, problem-solving, and decision-making skills.
  • Exceptional leadership and management skills.
  • Effective communication and negotiation skills.
  • Strong business acumen.
  • Detail-oriented and persuasive.

Don't find what you're looking for? Let us hear your thought!

Pop an email to career@tokotalk.com