TokoTalk Career

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Come build the future of e-commerce with us

TokoTalk Career

Check our available positions
and send
your best CV to
career@tokotalk.com

The company growth depends on your duties and responsibilities as follow:

  • Contacting potential or existing customers to inform them about a product or service
  • Listening to the customers' needs to generate repeat sales
  • Maintain up-to-date knowledge of our evolving products and processes

The Essentials Skills and Traits we seek in you:

  • Minimum a bachelor degree
  • Minimum 1 years experience in sales e-commerce industry
  • Excellent communication skills
  • The patience and ability to engage customers in conversation
  • Exceptional written and verbal communication both in Bahasa and English
  • Goal oriented, assertive and resilient
  • The ability to handle rejection and stress in soliciting customers

The company growth depends on your duties and responsibilities as follow:

  • Developing in-depth knowledge of company offerings to identify profitable business opportunities.
  • Drive memorable and delightful seller acquisition experiences.
  • Responsible to create a Strategic Plan to achieve company target
  • Create and execute ecommerce sales and marketing strategies
  • Generate new customers and new sales opportunities
  • Researching emerging trends and recommending new company offerings to satisfy customers’ needs.
  • Meeting given goals, presentation, visiting, negotiating, dealing, creating, developing and selling to new client
  • Developing and managing strategic partnerships to grow business.
  • Presenting business or marketing opportunities to company executives and management.

The Essentials Skills and Traits we seek in you:

  • Bachelor's degree in Business Administration, Marketing, Finance, or related field;
  • Proven business development, sales, or marketing experience for more than 4 years.
  • Experience with e-commerce platform
  • Proficient in all Microsoft Office applications.
  • Excellent analytical, problem-solving, and decision-making skills.
  • Exceptional leadership and management skills.
  • Effective communication and negotiation skills.
  • Strong business acumen.
  • Detail-oriented and persuasive.

The company growth depends on your duties and responsibilities as follow:

  • Manage the full sales cycle, from prospecting to close, through a consultative sales approach by cold calling
  • Maintain up-to-date knowledge of our evolving products and processes
  • Drive memorable and delightful seller acquisition experiences
  • Contribute to the overall growth of company.

The Essentials Skills and Traits we seek in you:

  • Minimum a bachelor degree
  • Preferably 3~5 years experience in sales role, it would be a plus if from e-commerce industry
  • It would be advantages if you ever experience having your own brand/ online business
  • Strong sales instincts, and track record hitting and exceeding quota
  • Goal oriented, assertive and resilient

The company growth depends on your duties and responsibilities as follow:

  • Understand entire Tokotalk service technically and opportunities and limitations, and explain to the sellers in general terms
  • Provide technical support to the sellers who want to onboard Tokotalk service
  • Diagnose and offer technical support to sellers who have issues onboarding or running their shops
  • Talk sellers through a series of actions, either via phone, email or chat, until they’ve solved a technical issue
  • Follow up with sellers to ensure their IT systems are fully functional after troubleshooting
  • Document technical procedures in the form of notes and manuals to support operation teams
  • Refer to internal database or external resources to provide accurate tech solutions
  • Escalate unresolved issues with well-described technical explanations to help internal product teams
  • Write small handy programs(scripts) that can help operation teams

The Essentials Skills and Traits we seek in you:

  • Understanding of rational database management systems especially MySQL
  • Understanding of Single Page Application (SPA), REST API, and Front-end & Back-end communications
  • Superior computer skills of general applications like web browsers, mobile device, and office applications
  • Good communication and writing skills to explain technical stuff to non-technical clients
  • Knowledge of e-commerce flows

The company growth depends on your duties and responsibilities as follow:

  • Analyze system specifications using technical skills (programming, sql)
  • Collaborate with Engineers to develop effective strategies and test plans
  • Execute automated test cases and analyze results
  • Research, analyze bugs and errors to development teams
  • Help troubleshoot issues of users
  • Consult users’ onboarding requests
  • Conduct post-release/ post-implementation testing
  • Work with cross-functional teams to ensure quality throughout the software development lifecycle

The Essentials Skills and Traits we seek in you:

  • Bachelor’s or Master’s Degree in Computer Science, related discipline or equivalent experience.
  • A minimum of 3 years’ professional testing or software engineering experience
  • Able to write test automation scripts, preferably in Python
  • Able to read and analyze javascript, PHP, HTML/CSS
  • Expert in software test fundamentals and methodologies
  • Deep understanding of testing during all parts of the software life cycle
  • Excellent written and verbal communications
  • Passion for software quality

The company growth depends on your duties and responsibilities as follow:

  • Drive all online channels to deliver customer acquisition for sales opportunities and to build brand awareness across all online marketing channels to engage and activate the targeted audience.
  • Online marketing strategy, media plan, media plan budget, online activities, social media optimization, email marketing – general rule of thumb in online marketing should be liven up.
  • Online activation strategy – work with any related stakeholders in development of all online activation strategy, both on tactical and regular basis. Set online activation objectives, success measures and detailed action plans to support overall marketing strategy.
  • Online activation execution and monitoring: manage any third parties in strategy and execution of any booth, roadshow & brand activation projects. Ensure all online activation details are optimized without reducing brand consistency and risking timely delivery.
  • Take in charge of all the necessary process for any online activation and initiatives – analyze the data and translate the relevant data to action plan and come up with fresh ideas on online marketing approach.
  • Data: data driven mindset is the underlying DNA in every step possible, as well as giving the sense towards the data.
  • Budget: ensure efficiency or event related budget through detailed cost review and effective negotiation. Maximize event ROI without jeopardizing quality of output.
  • New channels: focus on always being hungry and not afraid to find new opportunities with data-driven background.
  • Internal stakeholders: effectively communicate project updates (in detail when necessary) of creative development / production process and gather feedback and input from relevant stakeholders.
  • External stakeholders: effectively maintain good relationship and keep expanding potential opportunities to help grow footprints in Indonesia, including but not limited to publishers, agencies and other brands.
  • Increasing lift in any possible offline performances through online channels. Hence, ensuring the brand is constantly the Top of Mind across channels in any way necessary.
  • Identify channels that bring in the most ROI while managing key KPIs for the company.

The Essentials Skills and Traits we seek in you:

  • Minimum 3-4 years of experience in digital performance marketing or similar field.
  • Prior experience in managing a team of high performance individuals.
  • Bachelors degree in business administration, marketing, or other advertising subjects required.
  • Good Knowledge and use of current advertising tools and channels.
  • You have a good understanding of internet advertising technologies (cookies, DSP, SSP, RTB, etc) and understand the marketing channel attribution model.
  • Creative and have proven track records in performance and organic marketing, including but not limited to social media presence.
  • Have strong all around knowledge of online marketing landscape.
  • Excellent communication skills with the ability to articulate clearly in both written and spoken English.
  • Impeccable organization skills and attention to detail.
  • Ability to analyse reports and communicate findings.
  • Excellent organizational, project management and time management skills.
  • Outstanding analytical skills and data-driven approach.
  • Ability to multi-task, meet deadlines and thrive in a fast-paced environment.

The company growth depends on your duties and responsibilities as follow:

  • Helping sellers improve their performance by optimizing digital marketing tools
  • Conduct social media audits to ensure best practices are being used
  • Maintain digital dashboard of several different accounts
  • Coordinate with sales team to create marketing campaigns
  • Prepare emails to send out to customers
  • Monitor key online marketing metrics to track success

The Essentials Skills and Traits we seek in you:

  • 2+ Years of Experience in Digital Marketing
  • Experience executing paid social media campaigns
  • Bachelor's degree in marketing or business
  • Knowledge of CSS, HTML
  • Knowledge of Google Tag manager, Data studio
  • Incredible attention to detail
  • Full understanding of all social media platforms
  • Problem solving skills
  • Knowledge of content management systems
  • Good communication skills

Don't find what you're looking for? Let us hear your thought!

Pop an email to career@tokotalk.com