TokoTalk Career

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TokoTalk Career

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career@tokotalk.com

MARKETING AND STRATEGY

The company growth depends on your duties and responsibilities as follow:

  • Setting a creative digital marketing strategist to grow TokoTalk’s digital platforms, build engagement, and reach.
  • Defining our social media brand voice, channel roles, and creating content pillars for TokoTalk’s social channels.
  • Leading social media campaigns to support marketing initiatives, including thematic brand campaigns, product launches, feature education, and tactical campaigns.
  • Developing an editorial plan, timeline, guidelines, and publishing strategy with unique tone and perspective for our target audience.
  • Creating and planning a variety of paid campaigns across a range of digital channels.
  • Translating social listening and channel performance reports into actionable plans, including recommending what type of visual format that needs to be implemented, and raising issues that need to be addressed.
  • Developing amplification strategies with influencers, including how to optimize budget and measure their performance.
  • Monitoring cultural trends and shifting user behavior to maintain relevance among target audience.
  • Supervising day-to-day execution of external agencies and vendors to ensure standard of delivery.

The Essentials Skills and Traits we seek in you:

  • Bachelor’s Degree in related field.
  • Minimum 3 years of experience in digital marketing.
  • Excellent creative storyteller and able to understand what captures people’s attention.
  • Has experience using social media tools.
  • Well-versed in various social media platforms and understands how they are consumed.
  • Excellent communication and presentation skills.
  • Organizational and multitasking abilities.

OPERATION

About the Job

Customer-focused and build value by actively promoting TokoTalk features to our sellers. Increase seller’s GMV while building a good relationship by strategically develop plans to achieve growth and revenue.

The company growth depends on your duties and responsibilities as follow:

  • Develop and implement growth plan for existing sellers
  • Identify, grow, and manage relationships with existing sellers
  • Prepare and complete weekly and monthly call and meeting plans with sellers
  • Become the bridge between sellers and TokoTalk to identify opportunities and threat
  • Collaborate with product team on improvement projects according to the voice of sellers

The Essentials Skills and Traits we seek in you:

  • A minimum of Bachelor’s Degree in Business, Engineering, or any related field
  • Preferably 3 - 5 years of experience as Account Manager or other customer facing role experience
  • Would be an advantage if you have an E-commerce industry background
  • Advanced project management skills
  • Advanced presentation and negotiation skills
  • Good analytical skills
  • Experience in handling B2C customers
  • Proficient in using Ms. Excel & Ms. PowerPoint

About the Job

As a company who holds importance ingrowing their sellers, TokoTalk is aiming to help SME sellers grow their business online. This unique position allows you to help SME sellers to grow by providing them insights and digital marketing tools in TokoTalk.

The company growth depends on your duties and responsibilities as follow:

  • Helping sellers improve their performance by optimizing digital marketing tools
  • Conduct social media audits to ensure best practices are being used
  • Maintain digital dashboard of several different accounts
  • Coordinate with sales team to create marketing campaign
  • Prepare emails to send out to customers
  • Monitor key online marketing metrics to track success

The Essentials Skills and Traits we seek in you:

  • 1-2 Years of Experience in Digital Marketing
  • Experience executing paid social media campaigns
  • Bachelor's degree in marketing or business
  • Knowledge of CSS, HTML
  • Knowledge of Google Tag manager, Data studio
  • Incredible attention to detail
  • Full understanding of all social media platforms
  • Problem solving skills
  • Knowledge of content management systems
  • Good communication skills

PRODUCT

About the Job

Design, execute and debug the scripts from the scratch. Able to come up with the effective strategy to design minimal scripts to automate multiple functionalities.

The company growth depends on your duties and responsibilities as follow:

  • Review and analyze system specifications
  • Collaborate with Engineers to develop, maintain, and execute test plans and test scripts
  • Work with cross-functional teams to ensure quality throughout the software development life cycle
  • Maintenance of testing environment and existing test tools
  • Continuous optimization and improvement of development and testing processes to enhance test quality and efficiency
  • Develop and ensure high quality product
  • Providing knowledge transfer to manual testing team on how to utilize the scripts for effective testing

The Essentials Skills and Traits we seek in you:

  • Bachelor’s or Master’s Degree in in Computer Science, related fields or equivalent
  • Minimum 3 - 4 years of experience as QA Automation Tester (either UI, mobile and desktop automation, which involves script designing)
  • Experience in designing, executing and debugging the scripts from the scratch.
  • Experience automation testing for various types of applications (Mobile, Web and Desktop Application).
  • Experienced in A/B testing is a plus.
  • Experienced in Agile /scrum is a plus.
  • Experienced doing automation testing for e-commerce is a plus..
  • Experience with issue tracking software such as JIRA is a plus.
  • Handed-on in basic SQL commands is a plus.
  • Expert in automation test tools for Website and Android/iOS Mobile Applications (Cucumber, Selenium, Appium, Katalon, etc.)
  • Expert in software test fundamentals and methodologies.
  • Deep understanding of testing during all parts of the software life cycle.
  • Understanding of testing automation, scripting, regression testing and commonly used tools.
  • Excellent written and verbal communications both in Bahasa and English.
  • Passion for software quality.
  • Has commitment to product quality.
  • Able to work in a team.

MANAGEMENT SUPPORT

About the Job

TokoTalk’s commercial team drives the company’s commercial results across the company’s and seller’s ecosystem and grows the entire market through customer relationship. The Compliance Team works with TokoTalk to help oversee an organization’s compliance with government laws and regulations as well as professional standards, accepted business practices, and internal standards.

The company growth depends on your duties and responsibilities as follow:

  • Conduct compliance and regulatory research and experience in drafting documentation in both English and Bahasa.
  • Conduct regular assessments to determine whether policies are compliant with applicable regulations.
  • Drafting internal procedures (SOPs) to comply with the Information Security Management System (ISMS).
  • Review KYC documents required for user/merchant onboarding.
  • Handling customer complaints and fraud analysis.
  • Review Intellectual Property Rights complaints.
  • Assisting and working alongside the rest of the legal and compliance team in collaboratively managing all compliance matters and affairs.
  • Actively collaborate with other divisions or departments to create a culture of compliance.

The Essentials Skills and Traits we seek in you:

  • Fresh graduates majoring in Law with maximum experience of 1 year.
  • Strong knowledge on regulatory requirements from BKPM, Kominfo, ISO certification requirements, and any other licensing-related updates, e.g., LKPM, etc.
  • Strong written and communication skills in both Bahasa and English.
  • Ability to learn quickly, attention to detail, prepare to be involved in the business process, and to drive improvements.
  • Strong analytical skills.
  • Strong administration skills.

About the Job

GL (General Ledger) accountants ensure that the company’s accounting information and practices are accurately reflected. They also ensure consistency and compliance to group accounting policy.

The company growth depends on your duties and responsibilities as follow:

  • Entering financial data such as accruals, deferrals, reclassifications, and general entries into the ledger on a daily and monthly basis, as well as preparing reports.
  • Making sure financial data entered are in accordance and comparable to established budget.
  • Performing audits on financial data to assure it meets its qualitative characteristics.
  • Performing account analysis (eg. flux analysis) to ensure that journal entries and balances are correct.
  • Reconciling accounts with the general ledger.
  • Ensuring that financial information complies with applicable standards.
  • Ensuring compliance with group accounting policy.

The Essentials Skills and Traits we seek in you:

  • Bachelor of Economy degree (Sarjana Ekonomi) from reputable university (Accounting Major and High GPA will be preferred).
  • Having CPA certification will be preferred.
  • Having experience in at least senior associate level at Big 4 Audit Firm will be preferred.
  • Minimum 5 years' experience in similar role.
  • Hands on with Oracle EBS will be an advantage.
  • Initiative/proactive, willingness to learn, and able to work with minimum supervision.
  • Ability to lead.
  • Critical thinking and open-minded.
  • Meticulous, neat, and having attention to details.

DEVELOPER

About the Job

As a Full-stack Engineer, your primary role is to support the design and development of high-quality web service with specific emphasis on long-term maintainability, resilience against failures, and high scalability. You are going to write code that integrates with various other systems, both within our platform as well as those made by third-party partners.

The company growth depends on your duties and responsibilities as follow:

  • Execute full software development lifecycle
  • Write well-designed and testable code
  • Integrate third-party systems
  • Document and maintain software functionality
  • Troubleshoot and debug existing systems
  • Develop coding standards, methodology, and repeatable processes
  • Ensure code and design quality through the execution of test plans
  • Performing team coding assignments

The Essentials Skills and Traits we seek in you:

  • 5+ years of hands-on similar roles
  • Excellent Go Language and/or Vue.js development and debugging skills
  • Experienced with code review process
  • Experienced with AWS
  • Experienced with automated testing and CI/CD tools
  • English communication preferred
  • E-commerce industry experience is a plus point

CEO OFFICE

About the Job

The CEO Office’s main role is to support the CEO in identifying new business opportunities and solutions to company-wide challenges. This includes supporting teams in establishing best-practice work processes and relevant solutions to achieve their OKRs.

The Special Project role will report to VP Business STrategy under CEO Office and will be working closely with teams across the Jakarta & Seoul offices - and whenever necessary with sellers as well to gather insights and incubate ideas. The main task for this role is end-to-end project management; from research, impact sizing, running experiments, evaluation, and also supporting mass roll-out where relevant.

This role will first-hand experience the diverse aspects needed to navigate a company, from business strategy, marketing, sales, operations, people management, to financial control.

The company growth depends on your duties and responsibilities as follow:

  • Manage projects in various areas from planning, implementing, establishing & monitoring success metrics, and follow-up. This includes ensuring timely completion of projects.
  • Conduct market research based on certain specific inquiries and prepare written reports on the same.
  • Calculate impact sizing of new business models before incubation - this includes profit projection from proposed features, to help identify prioritazation.
  • Refine existing products by the company and define clear strategies to help the same products perform better in the market.
  • Come up with unique ideas to improve business processes or propose alternative tools or methods to support work efficiency and effectiveness. This includes giving recommendations to improve any aspect within the company from marketing to procurement.
  • In incubating ideas, reviewing recommendations given by all members of the staff to identify the most relevant strategy to achieve the expected results.
  • Support the monitoring of OKRs and recommend areas that need improvement or possible changes to achieve the targets.
  • Supporting teams in integrating and adopting new solutions.
  • Provide additional support when the workload is heavy to ensure that none of the teams are short on staffing when needes.
  • Ensuring alignment between the Jakarta & Seoul offices on company growth strategies.

The Essentials Skills and Traits we seek in you:

  • Bachelor’s Degree or equivalent in management, business, or any related field. A degree in economics is preferred as some project planning will include impact sizing and profitability assessment.
  • A minimum of 5-10 years of work experience in any related field.
  • Strong project management skills.
  • High sociability is a must as the role will work closely with multiple teams.
  • A willingness to see problems as opportunities and manage issues with a solution-minded approach.
  • Displays a good degree of systems thinking with an understanding on business impact and market opportunities with an appetite to learn the competitors landscape.
  • Curious, eager to learn, and strives to go the extra mile.
  • Excellent communication skills and a proper command of the language necessary to convey your ideas.
  • Attention to detail and solid organization skills, familiarity with a team’s functioning, and a respect for the hierarchy structures.
  • The respect for deadlines and the desire for keeping the high work quality.

Don't find what you're looking for? Let us hear your thought!

Pop an email to career@tokotalk.com